A. Helps communicate employment expectations clearly
B. Helps ensure compliance with local labour laws and cost control
C. Helps in timely handling of disputes and recruitment
D. All of these
A. Leads to higher resistance from senior staff
B. Reduces need for ongoing staff training
C. Provides greater control and oversight over the process
D. Decreases transparency
A. Designing affirmative action plans (e.g., gender equality in recruitment)
B. Aligning performance reviews with roles
C. Staffing plans in both public and private sectors
D. All of these
A. Ranking Method and Checklist
B. Traditional Essay Appraisal
C. Critical Incidents and Paired Comparison
D. BARS, MBO, and Assessment Centres
A. Employee training
B. Employee orientation
C. Employee induction
D. Staff briefing
A. Organizational structure and size
B. Government budget allocation and recruitment permits
C. Availability of skilled labor in the local market
D. All of the above
A. Conducting university admissions
B. Facilitating fair and merit-based recruitment in the public service
C. Managing pensions for civil servants
D. Approving government budgets
A. Replacing absent employees temporarily
B. Identifying and developing future leaders
C. Outsourcing recruitment processes
D. Training newly hired interns
A. Workers’ Compensation Act
B. National Employment Act
C. Labour Institutions Act
D. Employment and Labour Relations Act (2004)
A. Personnel Management focuses on strategic planning
B. HRM is proactive and strategic
C. HRM is limited to employee benefits
D. Personnel Management uses technology more effectively
A. Signature of employer only
B. Terms of service, salary, and working hours
C. Just job title
D. Verbal agreement only
A. Employee training file
B. Organizational chart
C. Written warning and hearing records
D. Insurance certificate
A. Approve annual financial reports
B. Ensure job advertisements reflect the required qualifications
C. Conduct market research
D. Supervise stocktaking
A. Only employees over 40 years
B. Only government officers
C. Any group of 20 or more employees in a sector
D. Only foreign workers
A. High costs
B. Low reach
C. Faster access to a wider pool of candidates
D. Manual filing of applications
A. Ignore employee complaints
B. Avoid resolving disputes
C. Resolve employee concerns fairly and timely
D. Fire complaining employees
A. Increasing absenteeism
B. Identifying training needs and promotions
C. Reducing employee morale
D. Dismissing staff
A. Company profits only
B. Evaluating effectiveness of HR policies and practices
C. Auditing stock
D. Reviewing customers’ complaints
A. Test new employees’ patience
B. Introduce new hires to company policies and culture
C. Eliminate weak employees
D. Replace old staff
A. Office furniture and equipment
B. Employee wages
C. Skills, knowledge, and experience of employees
D. Government capital investment
A. Details of duties, responsibilities, and reporting lines
B. Educational qualifications only
C. Salary information
D. Organizational goals
A. Staff handbook
B. Appointment letter
C. Payslip
D. Employment Act
A. Recruitment policy
B. Leave policy
C. Code of Conduct and Anti-Harassment Policy
D. Retirement policy
A. Staff debates
B. Negotiation between employer and union on terms of employment
C. Casual talks
D. Internal marketing
A. To test blood pressure
B. To assess personality and aptitude
C. To verify documents
D. To train applicants
A. Reactive
B. Short-term
C. Aligning HR with organizational goals
D. Managing retirement only
A. Promoting only one ethnic group
B. Employing only men
C. Including people from various backgrounds and abilities
D. Avoiding disabled persons
A. Overstaffing
B. The right number of people with the right skills are available
C. Cutting salaries
D. Purchasing supplies
A. Replace old staff
B. Improve employee performance and productivity
C. Increase working hours
D. Reduce teamwork
A. Accuse leaving employees
B. Provide promotion
C. Understand why employees are leaving
D. Extend contracts
A. Furniture for a new office
B. Qualifications, experience, and skills needed for a job
C. Salary structure only
D. Dress code
A. Lack of feedback
B. Employee recognition and career growth
C. Delayed payments
D. Avoiding appraisals
A. Using headhunters
B. Filling a vacancy with someone already in the organization
C. Advertising in newspapers only
D. Recruiting foreigners
A. Avoiding new ideas
B. Ignoring best practices
C. Comparing HR performance with leading organizations
D. Increasing bureaucracy
A. Lose control
B. Increase errors
C. Reduce costs and access expertise
D. Eliminate HR staff
A. Rate at which employees leave and are replaced
B. Rotation of files
C. Changing company vehicles
D. Replacing managers
A. Entertain staff
B. Measure HR effectiveness using data
C. Replace job descriptions
D. Pay allowances
A. Firearms Act
B. Marriage Act
C. Occupational Health and Safety Act (OSHA)
D. Tax Act
A. Labeling office files
B. Reputation of the company as an employer
C. Buying T-shirts
D. Advertising products
A. Attracting, developing, and retaining skilled employees
B. Removing weak staff
C. Training retirees
D. Avoiding staff meetings
A. Causing conflicts
B. Enhancing innovation and creativity
C. Promoting discrimination
D. Increasing absenteeism
A. Managing people and relationships effectively
B. Ignoring employee emotions
C. Punishing mistakes
D. Avoiding feedback
A. Fire both parties
B. Use mediation or negotiation methods
C. Ignore the issue
D. Escalate to media
A. Recruitment
B. Selling company shares
C. Training and development
D. Performance management
A. Word processing
B. Employee data storage, payroll, leave, and reporting
C. Graphic design
D. Email marketing
A. No communication
B. Providing feedback, recognition, and development
C. Increasing workload only
D. Ignoring achievements
A. Exit of employees
B. Process of integrating new employees into the organization
C. Punishment method
D. Training external suppliers
A. TRA
B. Commission for Mediation and Arbitration (CMA
C. TCU
D. CRDB
A. Reduce transparency
B. Motivate high-performing employees
C. Hide salary gaps
D. Avoid appraisals
A. Helps ignore government policies
B. Reduces employee rights
C. Ensures adherence to labor laws and ethical practices
D. Complicates HR work