Human Resources Manager Mock Test 1

1. What is the benefit to a human resource professional of being precise in their duties?

A. Helps communicate employment expectations clearly
B. Helps ensure compliance with local labour laws and cost control
C. Helps in timely handling of disputes and recruitment
D. All of these

2. How does technology support change management in Tanzanian organizations?

A. Leads to higher resistance from senior staff
B. Reduces need for ongoing staff training
C. Provides greater control and oversight over the process
D. Decreases transparency

3. In the Tanzanian HR context, job analysis is essential for:

A. Designing affirmative action plans (e.g., gender equality in recruitment)
B. Aligning performance reviews with roles
C. Staffing plans in both public and private sectors
D. All of these

4. Modern performance appraisal methods in Tanzania include:

A. Ranking Method and Checklist
B. Traditional Essay Appraisal
C. Critical Incidents and Paired Comparison
D. BARS, MBO, and Assessment Centres

5. What is the term for introducing new employees to the organization, its culture, and operations?

A. Employee training
B. Employee orientation
C. Employee induction
D. Staff briefing

6. What affects workforce planning the most in Tanzanian institutions?

A. Organizational structure and size
B. Government budget allocation and recruitment permits
C. Availability of skilled labor in the local market
D. All of the above

7. What is one of the major responsibilities of the Public Service Recruitment Secretariat in Tanzania?

A. Conducting university admissions
B. Facilitating fair and merit-based recruitment in the public service
C. Managing pensions for civil servants
D. Approving government budgets

8. Succession planning in HR focuses on:

A. Replacing absent employees temporarily
B. Identifying and developing future leaders
C. Outsourcing recruitment processes
D. Training newly hired interns

9. What Tanzanian law regulates fair treatment, working hours, and termination procedures?

A. Workers’ Compensation Act
B. National Employment Act
C. Labour Institutions Act
D. Employment and Labour Relations Act (2004)

10. A key difference between HRM and Personnel Management is:

A. Personnel Management focuses on strategic planning
B. HRM is proactive and strategic
C. HRM is limited to employee benefits
D. Personnel Management uses technology more effectively

11. Which of the following is part of a valid employment contract in Tanzania?

A. Signature of employer only
B. Terms of service, salary, and working hours
C. Just job title
D. Verbal agreement only

12. Which document is essential during disciplinary proceedings?

A. Employee training file
B. Organizational chart
C. Written warning and hearing records
D. Insurance certificate

13. One of the duties of an HR Manager during recruitment is to:

A. Approve annual financial reports
B. Ensure job advertisements reflect the required qualifications
C. Conduct market research
D. Supervise stocktaking

14. In Tanzania, who is legally permitted to form a trade union?

A. Only employees over 40 years
B. Only government officers
C. Any group of 20 or more employees in a sector
D. Only foreign workers

15. One advantage of e-recruitment is:

A. High costs
B. Low reach
C. Faster access to a wider pool of candidates
D. Manual filing of applications

16. A grievance procedure helps HR to:

A. Ignore employee complaints
B. Avoid resolving disputes
C. Resolve employee concerns fairly and timely
D. Fire complaining employees

17. A performance appraisal helps in:

A. Increasing absenteeism
B. Identifying training needs and promotions
C. Reducing employee morale
D. Dismissing staff

18. An HR audit focuses on:

A. Company profits only
B. Evaluating effectiveness of HR policies and practices
C. Auditing stock
D. Reviewing customers’ complaints

19. What’s the primary purpose of induction training?

A. Test new employees’ patience
B. Introduce new hires to company policies and culture
C. Eliminate weak employees
D. Replace old staff

20. Human Capital refers to:

A. Office furniture and equipment
B. Employee wages
C. Skills, knowledge, and experience of employees
D. Government capital investment

21. What is a job description?

A. Details of duties, responsibilities, and reporting lines
B. Educational qualifications only
C. Salary information
D. Organizational goals

22. Which document outlines salary, allowances, and deductions?

A. Staff handbook
B. Appointment letter
C. Payslip
D. Employment Act

23. What HR policy helps reduce workplace harassment?

A. Recruitment policy
B. Leave policy
C. Code of Conduct and Anti-Harassment Policy
D. Retirement policy

24. In a unionized organization, collective bargaining refers to:

A. Staff debates
B. Negotiation between employer and union on terms of employment
C. Casual talks
D. Internal marketing

25. What is a psychometric test used for in recruitment?

A. To test blood pressure
B. To assess personality and aptitude
C. To verify documents
D. To train applicants

26. Strategic Human Resource Management (SHRM) is best described as:

A. Reactive
B. Short-term
C. Aligning HR with organizational goals
D. Managing retirement only

27. The concept of diversity in the workplace involves:

A. Promoting only one ethnic group
B. Employing only men
C. Including people from various backgrounds and abilities
D. Avoiding disabled persons

28. HR Planning ensures:

A. Overstaffing
B. The right number of people with the right skills are available
C. Cutting salaries
D. Purchasing supplies

29. A key goal of training and development is to:

A. Replace old staff
B. Improve employee performance and productivity
C. Increase working hours
D. Reduce teamwork

30. An exit interview helps HR to:

A. Accuse leaving employees
B. Provide promotion
C. Understand why employees are leaving
D. Extend contracts

31. A job specification focuses on:

A. Furniture for a new office
B. Qualifications, experience, and skills needed for a job
C. Salary structure only
D. Dress code

32. What is one method used to retain employees?

A. Lack of feedback
B. Employee recognition and career growth
C. Delayed payments
D. Avoiding appraisals

33. Internal recruitment refers to:

A. Using headhunters
B. Filling a vacancy with someone already in the organization
C. Advertising in newspapers only
D. Recruiting foreigners

34. What is the benefit of conducting HR benchmarking?

A. Avoiding new ideas
B. Ignoring best practices
C. Comparing HR performance with leading organizations
D. Increasing bureaucracy

35. A major reason for HR outsourcing is to:

A. Lose control
B. Increase errors
C. Reduce costs and access expertise
D. Eliminate HR staff

36. What is employee turnover?

A. Rate at which employees leave and are replaced
B. Rotation of files
C. Changing company vehicles
D. Replacing managers

37. HR metrics are used to:

A. Entertain staff
B. Measure HR effectiveness using data
C. Replace job descriptions
D. Pay allowances

38. Which act promotes safe working conditions in Tanzania?

A. Firearms Act
B. Marriage Act
C. Occupational Health and Safety Act (OSHA)
D. Tax Act

39. The concept of employer branding refers to:

A. Labeling office files
B. Reputation of the company as an employer
C. Buying T-shirts
D. Advertising products

40. What is talent management?

A. Attracting, developing, and retaining skilled employees
B. Removing weak staff
C. Training retirees
D. Avoiding staff meetings

41. Workforce diversity can benefit organizations by:

A. Causing conflicts
B. Enhancing innovation and creativity
C. Promoting discrimination
D. Increasing absenteeism

42. Emotional intelligence in leadership helps in:

A. Managing people and relationships effectively
B. Ignoring employee emotions
C. Punishing mistakes
D. Avoiding feedback

43. The best way to resolve conflicts in the workplace is to:

A. Fire both parties
B. Use mediation or negotiation methods
C. Ignore the issue
D. Escalate to media

44. Which is NOT a responsibility of HR?

A. Recruitment
B. Selling company shares
C. Training and development
D. Performance management

45. Key features of a HR Information System (HRIS) include:

A. Word processing
B. Employee data storage, payroll, leave, and reporting
C. Graphic design
D. Email marketing

46. Which of the following improves employee engagement?

A. No communication
B. Providing feedback, recognition, and development
C. Increasing workload only
D. Ignoring achievements

47. What is onboarding?

A. Exit of employees
B. Process of integrating new employees into the organization
C. Punishment method
D. Training external suppliers

48. Which body resolves labor disputes in Tanzania?

A. TRA
B. Commission for Mediation and Arbitration (CMA
C. TCU
D. CRDB

49. One reason for performance-based pay is to:

A. Reduce transparency
B. Motivate high-performing employees
C. Hide salary gaps
D. Avoid appraisals

50. What is the importance of HR compliance?

A. Helps ignore government policies
B. Reduces employee rights
C. Ensures adherence to labor laws and ethical practices
D. Complicates HR work